Terms of Service

Thank you for using our products and services ("Services"). The Services are provided by RKS Ventures LLC ("D&A," "we," or "us"), located at 350 Conejo Ridge Avenue, Thousand Oaks, CA 91361, United States. By using our Services, you are agreeing to these terms. Our Services are diverse, and sometimes additional terms or product requirements (including age requirements) may apply. Additional terms once adopted become part of your Agreement with us if you use our Services. Be sure to regularly check this Agreement for updates, as it may change.

Use Of Our Service: You must follow all policies as a condition of using our Services. If you do not wish to comply with the Agreement, please refrain from using this Site or Services. Using our Services does not give you ownership of any intellectual property rights in our Services or content. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure, or alter any legal notices in or along with our Services.

D&A Accounts: You may be required to create an account at heyDNA.com in order to gain access to the services and functionality that we may establish and maintain and in our sole discretion. You may never use another User's account without permission. You are solely responsible for the activity that occurs on your account. If you learn of any unauthorized use of your password or account, you must notify us immediately. D&A is not liable for any losses caused by any unauthorized use of your account.

By providing D&A your email address, you consent to our using that email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Service and special offers or promotions. If you do not want to receive such email messages, you may opt out or change your preferences in your account settings. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. Please note that if you do not want to receive legal notices from us, including without limitation a notification that these terms have changed, those legal notices will still govern your use of the Service. We will post legal notices to the Service, and you are responsible for reviewing such legal notices for changes.

Consenting and entering into these terms does not create an agency or employment relationship. Users of the service are not agents, representatives, employees or staff of D&A and do not receive compensation for using our Services. Users are expressly prohibited from representing themselves as agents, employees or representatives of D&A. This Agreement does not create any binding employment or enforceable agency relationship between the User and D&A. Users are not authorized and expressly lack the authority to bind or enter into any Agreement that binds or can reasonably be perceived as binding upon D&A without the express written permission and authorization of D&A.

Service Rules: You agree not to engage in any of the following prohibited activities in connection with the Service: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated "scraping"; (ii) using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Service in a manner that sends more request messages to the D&A servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that, subject to the privacy settings of our Users, D&A grants the operators of public search engines revocable permission to use spiders to copy materials from heyDNA.com for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein, or (xiii) decompiling, reverse engineering, or otherwise attempting to obtain the source code of the Service.

We may, without prior notice, change the Service, stop providing the Service or features of the Service (to you or generally), or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice or liability to D&A, for any reason or for no reason, including if in our sole determination you violate any provision of these terms. Upon termination of this Agreement or your access to the Service, you will continue to be bound by the terms of this Agreement which, by their nature, should survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You are solely responsible for your interactions with other Service Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. D&A shall have no liability for your interactions with other Users, or for any User's action or inaction.




To the maximum extent permitted by applicable law, D&A assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content available on or through the service; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service or any product; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the service; (v) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party; (vi) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the service; and/or (vii) user content or the defamatory, offensive, or illegal conduct of any third party.

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if D&A has been advised of the possibility of such damage. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

D&A makes no representations that the Service is appropriate or available for use in other locations. Those who access or use the Service from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable United States and local laws and regulations, including but not limited to export and import regulations. You represent and warrant you are not located in a country embargoed by the United States or that has been designated by the United States government as a "terrorist-supporting" country, and that you are not a foreign person or entity blocked or denied by the United States government or otherwise listed on any United States government list of prohibited or restricted parties. Unless otherwise explicitly stated, all materials found on the Service are solely directed to individuals, companies, or other entities located in the United States.

User Content: You agree not to post User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, obscene, pornographic, or otherwise objectionable; (vi) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party's trade secrets); (vii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (viii) contains any information or content that you know is not correct and current. You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy. To the extent that your User Content contains music, you hereby represent that you are the owner of or possess all rights to all the copyright rights, including without limitation the performance, mechanical, and sound recordings rights, with respect to each and every musical composition (including lyrics) and sound recording contained in such User Content and have the power to grant the license granted below. D&A reserves the right, but is not obligated, to reject and/or remove any User Content that D&A believes, in its sole discretion, violates these provisions. You understand that publishing your User Content on the Service is not a substitute for registering it with the U.S. Copyright Office, the Writer's Guild of America, or any other rights organization.

For the purposes of these terms, "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction. In connection with your User Content, you affirm, represent and warrant the following:

  • Your User Content and D&A 's use thereof as contemplated by these terms and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy rights.
  • D&A may exercise the rights to your User Content that are granted to D&A under these terms, without payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.
  • All your User Content and other information that you provide to us is truthful and accurate.
  • D&A takes no responsibility and assumes no liability for any User Content that you or any other User or third party posts or sends over the Service. You shall be solely responsible for your User Content and the consequences of posting or publishing it.

By posting any User Content on the Service, you expressly grant, and you represent and warrant that you have a right to grant, to D&A a royalty-free, sub licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Content and your name, voice, and/or likeness as contained in your User Content, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and D&A 's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.

Mobile Software: We may make available software to access the Service via a mobile device ("Mobile Software"). To use the Mobile Software you must have a mobile device that is compatible with the Mobile Service. D&A does not warrant that the Mobile Software will be compatible with your mobile device. D&A grants you a non-exclusive, non-transferable, revocable license to use a compiled code copy of the Mobile Software for one D&A account on one mobile device owned or leased solely by you, for your personal, non-commercial use. You may not: (i) modify, disassemble, decompile or reverse engineer the Mobile Software, except to the extent that such restriction is expressly prohibited by law; (ii) rent, lease, loan, resell, sublicense, distribute or otherwise transfer the Mobile Software to any third party or use the Mobile Software to provide time sharing or similar services for any third party; (iii) make any copies of the Mobile Software; (iv) remove, circumvent, disable, damage or otherwise interfere with security-related features of the Mobile Software, features that prevent or restrict use or copying of any content accessible through the Mobile Software, or features that enforce limitations on use of the Mobile Software; or (v) delete the copyright and/or other proprietary rights notices on the Mobile Software. You acknowledge that D&A may issue upgraded versions of the Mobile Software, and may automatically electronically upgrade the version of the Mobile Software that you are using on your mobile device. You consent to such automatic upgrading on your mobile device, and agree that the terms and conditions of this Agreement will apply to all such upgrades. Any third-party code that may be incorporated in the Mobile Software is covered by the applicable open source or third-party license end-user license agreement (EULA), if any, authorizing use of such code. The foregoing license grant is not a sale of the Mobile Software or any copy thereof, and D&A or its third party partners or suppliers retain all right, title, and interest in the Mobile Software (and any copy thereof). If the Mobile Software is being acquired on behalf of the United States Government, then the following provision applies. Use, duplication, or disclosure of the Mobile Software by the U.S. Government is subject to restrictions set forth in this Agreement and as provided in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14 (ALT III), as applicable. The Mobile Software originates in the United States, and is subject to United States export laws and regulations. The Mobile Software may not be exported or re-exported to certain countries or those persons or entities prohibited from receiving exports from the United States. In addition, the Mobile Software may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Mobile Software and the D&A Service.

Our Proprietary Rights: Except for your User Content, the Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content (the "D&A Content"), and all Intellectual Property Rights related, are the exclusive property of D&A and its licensors. Except as explicitly provided, nothing in these terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any materials or content accessible on the Service. Use of the D&A Content or materials on the Service for any purpose not expressly permitted by these terms is strictly prohibited.

Heydna.com Rewards: D&A may provide heyDNA.com members rewards that may be awarded to the referrer when her/his friends join and complete purchases as part of the rewards program. Rewards are granted at D&A's sole discretion. In order for a member to be eligible to receive rewards, the new friend must join HeyDNA.com via the referring member's unique referral link and complete a purchase. Rewards are based on completed purchases. Rewards are loyalty or promotional discounts, rebates or credits offered by D&A, and do not constitute an account, a payment instrument or other property owned by any HeyDNA.com member. Rewards may only be used in connection with a qualifying purchase on the HeyDNA.com website. HeyDNA.com reserves the right to revoke your Rewards if D&A determines that you have engaged in fraudulent referral activity (e.g. inviting fake people to join HeyDNA.com) or otherwise violated our Terms of Use, or if we terminate your membership. Rewards expire 6 months after they are granted. Rewards are not transferable or sellable, and are not gift cards. HeyDNA.com reserves the right at any time without notice to you to change the terms applicable to the Rewards, including expiration period and/or your ability to redeem existing Rewards. HeyDNA.com does not impose any fee on your use of Rewards.

Billing Policies: If you purchase an item through the Service, your purchase will be processed in accordance with the "Orders" Policy, delivered to you according to our Shipping Policies, and, if applicable, returns will be handled in accordance with our Return Policy.

Payment Information - Taxes, Customs And Duties: All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, customs, and duties, if any, relating to any such purchases, transactions or other monetary transaction interactions or referral credits, rebates or incentive discounts. U.S. Citizens: If you earn more than six hundred dollars USD ($600.00 USD) D&A is legally required to file a 1099 form with the IRS that names you as an independent contractor who has received a taxable amount of income from us.

Return Policy: If you are not 100% satisfied with your purchase, you may return the product for a full refund. You may return a product within 30 days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging.

Exchange Policy: If you are not 100% satisfied with your purchase, you may exchange the product for another D&A product. If the new item is of greater value than the item purchased, you must pay the difference.  If the new item is of lesser value than the item purchased, you will be credited the excess amount.  You can exchange a product within 30 days from the date of purchase.  Any product you exchange must be in the same condition you received it and in the original packaging.

Privacy and Security: Your privacy is important to us. Please review our Privacy Policy for detailed information on our practices and the measures we take to protect your personal information.

Digital Millenium Copyright Act: Since we respect artist and content owner rights, it is D&A's policy to respond to alleged infringement notices that comply with the Digital Millennium Copyright Act of 1998 ("DMCA"). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify D&A's copyright agent as set forth in the DMCA. The following Designated DMCA Agent:

Attn: D&A Legal
Address: 350 Conejo Ridge Avenue, Thousand Oaks, CA 91361
Phone: 805-370-0242
Email: legal@heyDNA.com


Please note that this procedure is exclusively for notifying D&A and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with D&A's rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws.

Third Party Links: The Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by D&A. D&A does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third party website from the Service, you do so at your own risk, and you understand that these terms and D&A's Privacy Policy do not apply to your use of such sites. You expressly relieve D&A from any and all liability arising from your use of any third-party website, service, or content. Additionally, your dealings with or participation in promotions of advertisers found on the Service, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that D&A shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

Indemnity: You agree to defend, indemnify and hold harmless D&A and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; (ii) your violation of any of these terms, including without limitation your breach of any of the representations and warranties you make in these terms; (iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; (iv) your violation of any applicable law, rule or regulation; (v) any claim or damages that arise as a result of any of your User Content or any that is submitted via your account; or (vi) any other party's access and use of the Service with your username, password or other appropriate security code.

No Warranty: The service and any product or service you purchase through the service ("product") are provided on an "as is" and "as available" basis. Use of the service is at your own risk. To the maximum extent permitted by applicable law, the service and the products are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Without limiting the foregoing, D&A, its subsidiaries, and its licensors do not warrant that the content is accurate, reliable or correct; that the service or the products will meet your requirements; that the service will be available at any particular time or location, uninterrupted or secure; that any defects or errors will be corrected; or that the service is free of viruses or other harmful components. D&A does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the D&A service or any hyperlinked website or service, and D&A will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

Arbitration: Any dispute arising from or relating to the subject matter of this Agreement shall settled by binding arbitration in Ventura County, California, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect. Judgment upon the award so rendered may be entered in a court having jurisdiction. Any arbitration under this Agreement will take place on an individual basis: class arbitrations and class actions are not permitted. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND D&A ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION. Notwithstanding the foregoing, each party shall have the right to institute an action at any time in a court of proper jurisdiction for injunctive or other equitable relief.

Notification Procedures: D&A may provide notifications to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by D&A in our sole discretion. D&A reserves the right to determine the form and means of providing notifications to our Users, provided that you may opt out of certain means of notification. D&A is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.

About These Terms: We reserve the right to amend these terms or any additional terms that apply to a Service. You should regularly review these terms. We will post notice of modifications to these terms on this page. We will post notice of modified additional terms in the applicable Service. Modifications will not apply retroactively and will become effective no less than fourteen days after they are posted. However, any modifications that address new functions for a Service or changes made for legal reasons will be effective immediately. Your continued use of the Service after any such change takes effect constitutes your acceptance of the new terms. If you do not agree to any of these terms or any modified terms, your only remedy shall be to discontinue use of the Service. These terms apply to all visitors, users, and others who access the Service ("Users").

If there is a conflict between these terms and the additional terms, the additional terms will control for the conflict.

This Agreement controls the relationship between D&A and you, as User. They do not create any third party beneficiary rights. This Agreement constitutes the agreement among the parties with respect to the subject matter and supersedes all agreements, representations, warranties, statements, and promises, whether oral or written, with respect to the subject matter. No party shall be bound by or charged with any oral or written agreements, representations, warranties, statements, promises or understandings not specifically set forth in this Agreement. The terms of this Agreement supersede any description of D&A appearing in any other document.

Waiver: D&A shall not be deemed to have waived any right under this Agreement for failure to complain of any act or omission of the User.

Severability: If any provision of this Agreement shall be held to be valid, void or unenforceable, the same shall not affect the validity or enforceability of the remainder of this Agreement.

D&A Guitar Gear
350 Conejo Ridge Avenue
Thousand Oaks, CA 91361